Satisfaction Guarantee
At Bolingbrook Park District, we are constantly striving to provide you with quality recreation activities, event and programs. We are confident that you will like these programs...so confident that we will ensure our promise to provide that high quality. The Bolingbrook Park District guarantees that you will be satisfied with recreation classes, programs, and services in which you participate. If you are not completely satisfied, tell us and we will arrange for you to do one of the following:
1. Repeat the class at no charge.
2. Receive full credit that can be applied to any other program.
3. Receive a full refund.
If you are not satisfied we kindly request input in the form of suggestions, comments, ideas, or changes for improvement.
Refund applications may be made at the Annerino Community Center, 201 Recreation Drive or Bolingbrook Recreation & Aquatic Complex, 200 South Lindsey Lane.
Requests must be made within ten business days after the last class meeting. Your receipt, cancelled check or proof of I.D. may be required. Refund checks will be mailed within fifteen business days.
Satisfaction Guarantee does not apply to golf course green fees, pro shop merchandise, adult sport leagues, food or meals, beverages, facility memberships, daily admissions, or tickets to entertainment or sport events, and a few select programs.