Satisfaction Guarantee

At Bolingbrook Park District, we strive to provide you with quality recreation activities, events and programs. We are confident that you will like these programs. So confident that we will ensure our promise to provide that high quality. The Bolingbrook Park District guarantees that you will be satisfied with recreation classes, programs and services in which you participate. If after completing two classes you are not completely satisfied, tell us and we will arrange for you to do one of the following:

1. Repeat the class at no charge

2. Receive full credit that can be applied to any other class, program or service

3. Receive a full refund

If you are not satisfied we kindly request input on how we can improve. To receive a Request Form, please visit or call one of the following locations: Annerino Community Center (201 Recreation Dr. – 630-739-0272) or Bolingbrook Recreation & Aquatic Complex (200 S. Lindsey Ln – 630-739-1700), or visit us online at www.bolingbrookparks.org.  Your receipt, cancelled check or proof of ID may be required.  Once approved, refund checks will be mailed within fifteen (15) business days. The completed Satisfaction Guarantee Request Form must be completed and returned to one of our customer service desks before the third class meeting.

Satisfaction Guarantee does not apply to golf course green fees, pro shop merchandise, adult sport leagues, food or meals, beverages, facility memberships, daily admissions, merchandise, products, consumables or tickets, as well as a few select programs.